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Face2face is a blog about planning face-to-face meetings, conferences, conventions, and trade shows, plus business travel and hospitality news.

Sue Pelletier MeetingsNet Web editor, mad blogger, and editor of Association Meetings magazine...more

Archive for September 15th, 2006

What flight attendants really are saying

A great sendup in The Economist (sorry, only in the print edition) about what those in-flight announcements really mean. Here’s a sample:

    Please switch off all mobile phones, since they can interfere with the aircraft’s navigation systems. At least, that’s what you’ve always been told. The real reason to switch them off is because they interfere with mobile networks on the ground, but somehow that doesn’t sound quite so good. On most flights a few mobile phones are left on by mistake, so if they were really dangerous we would not allow them on board at all, if you think about it. We will have to come clean about this next year, when we introduce in-flight calling across the Veritas fleet. At that point the prospect of taking a cut of the sky-high calling charges will miraculously cause our safety concerns about mobile phones to evaporate…

    Once we have reached cruising altitude you will be offered a light meal and a choice of beverages—a word that sounds so much better than just saying ‘drinks’, don’t you think? The purpose of these refreshments is partly to keep you in your seats where you cannot do yourselves or anyone else any harm. Please consume alcohol in moderate quantities so that you become mildly sedated but not rowdy. That said, we can always turn the cabin air-quality down a notch or two to help ensure that you are sufficiently drowsy.

Gotta love it.

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Related Topics: Just for fun, Travel |

Learn from the retailers

This site outlines some of the tricks retailers use to control traffic flow through their stores. Might there be something here that tradeshow organizers could riff off of to manage flow on the floor? For example:

    Some customers, particularly men, tend to simply shop for what they want, walking down an aisle grabbing what they want, turning back and walking the way they came, this is called the ‘Boomerang Effect’. In order to maximise shopper and produce contact time, shops therefore place major items and brands in the middle of aisles ensuring that from any direction the customer has to walk the furthest to reach them.

    Upon walking through the Transition Zone most customers will veer to the right (US research). Some think it is because the majority of people are right handed. You will therefore find a prominent display just to the right after the Transition Zone. - As most people are right handed, you will also find that merchandise a store is trying to promote will be positioned just to the right of major items to that it is within easy and natural reach.

    Using the lines between laminate flooring, or carpet patterns shops often try to guide you around as they wish. WH Smiths on Oxford Street in London has a giant arrow cut into the carpet with laminate floor guiding you straight to the centre of the store. Niketown also uses this idea with lines across the floor silently ushering people.

Is there something there you could work with? I think so.

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Related Topics: Trade shows |

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