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Sue Pelletier MeetingsNet Web editor, mad blogger, and editor of Association Meetings magazine...more

Archive for September 6th, 2005

Open letter to the U.S. from South Louisiana

This has nothing to do with meetings, but is so terrific I had to share (thanks to the MIMlist for this one):

    Dear America,

    I suppose we should introduce ourselves: We’re South Louisiana.

    We have arrived on your doorstep on short notice and we apologize for that, but we never were much for waiting around for invitations. We’re not much on formalities like that.

    And we might be staying around your town for a while, enrolling in your schools and looking for jobs, so we wanted to tell you a few things about us. We know you didn’t ask for this and neither did we, so we’re just going to have to make the best of it.

    First of all, we thank you. For your money, your water, your food, your prayers, your boats and buses and the men and women of your National Guards, fire departments, hospitals and everyone else who has come to our rescue.

    We’re a fiercely proud and independent people, and we don’t cotton much to outside interference, but we’re not ashamed to accept help when we need it.

    And right now, we need it.

    Just don’t get carried away. For instance, once we get around to
    fishing again, don’t try to tell us what kind of lures work best in your waters.

    We’re not going to listen. We’re stubborn that way.

    You probably already know that we talk funny and listen to strange music and eat things you’d probably hire an exterminator to get out of your yard.

    We dance even if there’s no radio. We drink at funerals. We talk too much and laugh too loud and live too large and, frankly, we’re
    suspicious of those who don’t.

    We put Tabasco on stuff without tasting it first.

    But we’ll try not to judge you while we’re in your town.

    Everybody loves their home, we know that. But we love South Louisiana with a ferocity that borders on the pathological. Sometimes we bury our dead in LSU sweatshirts.

    Often we don’t make sense. You may wonder why, for instance - if we could only carry one small bag of belongings with us on our journey to your state- why in God’s name did we bring a pair of shrimp boots?

    We can’t really explain that. It is what it is.

    You’ve probably heard that many of us stayed behind. As bad as it is, many of us cannot fathom a life outside of our border, out in that
    place we call Elsewhere.

    The only way you could understand that is if you have been there, and so many of you have. So you realize that when you strip away all the craziness and bars and parades and music and architecture and all that hooey, really, the best thing about where we come from is us.

    We are what made this place a national treasure. We’re good people. And don’t be afraid to ask us how to pronounce our names. It happens all the time.

    When you meet us now and you look into our eyes, you will see the saddest story ever told. Our hearts are broken into a thousand pieces.

    But don’t pity us. We’re gonna make it. We’re resilient. After all, we’ve been rooting for the Saints for 35 years. That’s gotta count for something.

    OK, maybe something else you should know is that we make jokes at inappropriate times.

    But what the hell.

    And one more thing: In our part of the country, we’re used to having visitors. It’s our way of life.

    So when all this is over and we move back home, we will repay to you the hospitality and generosity of spirit you offer to us in this season of our despair.

    That is our promise. That is our faith.

And that is the best piece I’ve read all day.

Cruise ships for smaller meetings?

Betsy Myers at Cruise Connections says that cruise ships at many ports have space available for small meetings (up to 750), and could be a good alternative for displaced events on a smaller scale.

Katrina impact on hotels, meetings, airlines

There’s a good article in Business Travel News exploring the impact of the hurricane on hotels, meetings, and airlines. A snip of the airline portion of the article:

    Operationally, supply disruptions could lead to additional scheduling problems as some airlines and airports reportedly are experiencing fuel shortages. The Air Transport Association and the Federal Aviation Administration last week quelled supply fears, saying airlines will have sufficient fuel on hand to maintain their flight schedules.

    At the same time, analysts and industry observers last week anticipated airfare hikes and fresh fuel surcharges. Delta, meanwhile, increased minimum-stay requirements on many tickets for flights to and from Atlanta.

Post-hurricane PR tips

The PR Newshound had some good post-hurricane PR tips that I hope some of the people who are sending me press releases would heed. Among them:

    Regardless of how well-meaning your intentions, it’s important that you understand the difference between acceptable publicity and that which makes a Publicity Hound look either ignorant, insensitive or greedy.

My favorite from her list of inappropriate PR:

    –”Buy from me and I’ll contribute” marketing messages from companies large and small. Even though you mean well, some of these offers smack of greed.

Meetings being rescheduled due to hurricane

From USA Today:

    The National Association of Convenience Stores shifted its Oct. 29-Nov. 1 meeting to Las Vegas on Nov. 15-18. Planners had anticipated 25,000 attendees and 1,400 exhibitors.

    •The National Business Aviation Association, which planned for 30,000 attendees, moved the gathering to Orlando on Nov. 9-11. The quick move challenged NBAA, which requires display space for more than 100 aircraft.

It also says that more than 30 groups already have turned to Las Vegas (big surprise, eh), but because fall is a busy time there, too, not all can be accommodated. I wonder if more of the association meetings, which really can’t afford to cancel, will instead splinter into a series of smaller meetings that can be held at various cities around the country before the year’s end?

Air evac issues: Big surprise

I didn’t read the article in the Wall Street Journal this morning, but I hear from someone who did that the story about the air evacuation of Hurricane Katrina victims was a bit of a mess. She said, “It seems that the flights were delayed because TSA insisted that an air marshal be on each and every evacuation flight and that each passenger be manually screened because the x-ray machines were broken.”

I was going to add something here, but really, what’s there to say?

Marriott, Ritz-Carlton update

Marriott has set up a hotline for its associatiates (866-211-4610 [prompt “3″]) so they can check in and let the chain know what it can do to help them. From a press release:

    “First and foremost, we extend our sympathies and support for everyone who has been personally and directly affected by this tragedy,” said J.W. Marriott, Jr., chairman and CEO, Marriott International, Inc. (NYSE: MAR - News). “We recognize that the days and weeks ahead will be very difficult for all those impacted by Hurricane Katrina, including our more than 2,800 associates in the greater New Orleans area. We are thankful that Marriott was able to provide shelter and assist in the safe evacuation of over 1,700 guests and associates from our 15 New Orleans hotels.”

    As we actively work to restore operations in all of our properties affected by the hurricane, we are just as focused on doing all we can to help our associates. Marriott has made arrangements to pay its associates through Sept. 30, 2005. In addition, we are setting up a leave sharing program so that fellow associates can donate paid time off to help those impacted by the storm.

    Marriott is working closely with the appropriate authorities to determine how best to support relief efforts. As soon as we are given permission to enter the affected areas and our teams assess our hotels to provide for safety, the company plans to make designated hotels available for relief- related activities and personnel.

    Our guests are concerned and want to help too. A link on www.marriott.com has also been established to enable customers to contribute directly to the Red Cross Hurricane 2005 Relief Effort. Additionally, our associates across the country have been donating money to the American Red Cross Disaster Relief Fund and other agencies.

    Marriott has also developed a program that allows Marriott Rewards members to redeem points for Marriott Gift Cheques that the Red Cross can distribute to people impacted by this tragedy (for details visit: http://marriott.com/news/detail.mi?marrArticle=102037).

    Due to the extraordinary circumstances, hotels in the Gulf Coast and nearby regions are providing shelter for evacuees and relief workers. As a result, many of these hotels are now in a sold-out status and it may be difficult to accommodate new arrivals. Guests are encouraged to call Marriott at (800) 559-9352 to determine hotel availability. Efforts are also being made to contact customers with reservations to warn them of a severe shortage of space. Information on cancellation policies and the status of hotels impacted by the storm is available here. This list is updated as information becomes available.

Cruise ships to house evacuees

Carnival is taking three of its cruise ships out of regular rotation so they can house Hurricane Katrina evacuees, according to Travel Weekly.

That’s terrific news for the evacuees, but I wonder if they had any meetings booked on those ships during the time they’ll be out of action. The article doesn’t say, just that passengers will receive $100 if they rebook.

More areas stepping in to help with displaced meetings

While the list of cities able to take on New Orleans larger citywides is a short one, smaller cities are starting to chime in. Also in the News-Press article is Lee County, Florida’s offer to help with smaller meetings, but it may not be easy:

    At the Hyatt Regency Coconut Point Resort in Estero, the phone has already started ringing. In addition to convention inquiries, the resort is likely to get some overflow from the 1,000-room Hyatt Regency New Orleans, which has canceled reservations at least through March 31.

    “We’ve had a number of inquiries and we’re working trying to accommodate them,’’ said Carlos Cabrera, general manager of the 400-room hotel which can accommodate up to 900 people. The problem, however, is that the hotel already had full bookings for October.

    “Some are too big, and others it’s just the space,’’ he said.

In a separate report, Birmingham, Ala., also is offering to host meetings that will fit its available space.

ASA, Journal of Commerce meeting updates

From the (Lee County) News Press:

    For the American Society of Anesthesiologists, planning to bring 16,000 to the New Orleans convention center in October, Hurricane Katrina’s destruction means a conference planned for 12 years will have to be rearranged in less than two months. Considering that big meetings require airline tickets, hotel rooms and speakers — not just a big room to meet in — some conventions planned for New Orleans this fall and winter may have to be scrapped or broken into smaller pieces, said ASA’s spokeswoman, Gina Steiner.

    “There are only a few places that can handle our size,” said Steiner, speaking from the society’s Chicago headquarters. “We may have to scale things back.”

    Another convention group, the San Diego-based Journal of Commerce, holds an annual cargo-themed convention, every fall in New Orleans. Last year the conference of 1,400 people was delayed because of Hurricane Ivan. This year, it’ll be moved entirely, said conference director Renee Jacobs.
    “Working on the logistics usually takes months,” Jacobs said.

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