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Face2face is a blog about planning face-to-face meetings, conferences, conventions, and trade shows, plus business travel and hospitality news.

Sue Pelletier MeetingsNet Web editor, mad blogger, and editor of Association Meetings magazine...more

Archive for September 2nd, 2005

More industry people heard from, safe and sound

A message from Kathryn Howle, via Joan Eisenstodt of the MIMlist (with Joan’s permission):

    Anyone who wishes to write personal messages for the following can send them to me at howlek@comcast.net. As soon as they become “connected,” these messages will be directed to each individual. That might be the very first thing we can each do to support our friends.

    Nikki Nicholson was finally able to make her way with Maddie (wonder dog) to Jackson, MS last evening, and is safe. I spoke with her last night. Her Dad is driving from St. Louis to pick her up. Her brother, Wayne (Priest she referenced in CNN clip) will join them.

    Lisa Sina (Arnaud‚s) and her husband, Rick Hart (Fairmont) evacuated to Birmingham, then arrived in Atlanta last evening. Hoping to learn about the condition of their home in Metairie. Their close friend John Steffas (Holiday Inn) and Rick’s son, Bob Hart finally got out of the French Quarter and were traveling to Atlanta to join them.

    Sallee Pavlovich evacuated with her mother, grandfather, brother, his wife and two children to Lafayette, LA and they have joined up now with her sister and family. Sallee is returning to Alexandria, VA for awhile, operating out of the IACVB offices in order to help relocate customer groups to other meeting destinations.

    Marie Long evacuated before the storm from Slidell, LA to Hattiesburg, MS, (which was later hit very hard), to cousin’s house. We know that she had time to make it, but no one has connected with her yet. All phones/electrical are still down. We are trying to get reports on her neighborhood relating to wind/flood damage.

    Confirmed that Keith Levey was on his way last evening to Houston, then flying to Hartford to join his Dad. Update: He now is in Hartford, safe and sound.

    Nancy Hardenstein (previously with NOCVB) and husband Don (GES) recently moved from Las Vegas back to Pass Christian, MS. They evacuated with their two children and her mother to Panama City where they can remain for now. She is looking for her father, but all other family members had connected.

    We are so relieved to learn that all Freeman and AVW-TELAV New Orleans staff members have reported in.

    Don Hardenstein said all GES employees from the area have reported in as well.

    Relating to more New Orleans industry friends:

    Kitty Radcliffe evacuated to Dallas and is with her mother.

    Donna Glover is in Memphis

    Jeff Anding is OK and fine

    Jill Alexandria is in Baton Rouge

Donate planner points to planners in need

A great suggestion from someone on the MIMlist today: Donate your meeting planner points to other meeting planners who have been displaced by Katrina, or others in need.

Any news on Susan Zimmerman?

A reader has requested any news about Susan Zimmerman, who worked at the Hilton Riverside as a sales manager, and her family. Please e-mail me if you’ve heard anything, or leave a message in the comments area below.

Looking for Donna Lyons

A reader is looking for Diane Lyons, owner of ACCENT on Arrangements from New Orleans, last known sighting was at the Hilton Riverside. Has anyone seen her?

Message from Freeman and AVW-TELAV AV

A Message to our Industry Friends
From Joe Popolo, president of Freeman and Craig Smith, president-U.S. of AVW-TELAV Audio Visual Solutions:

    Thanks to everyone for your great concern for the victims of Hurricane Katrina. We have already received many calls from industry friends and clients wondering about the status of our Freeman and AVW-TELAV family of employees in New Orleans and surrounding areas.

    While the complete status of the New Orleans Freeman and AVW-TELAV office facilities and our employees’ families are still developing, here is the current status: Most of our employees have checked in, appear to be safe and have temporary living arrangements outside the city. We have made arrangements for them to get immediate paychecks, and are also working on short-term and long-term solutions for their positions with our company.

    For those of you who have indicated a desire to help our employees, please check back on our web site for more details. At this time, they have indicated that there is no way to send supplies or clothing. We expect to set up a voluntary donation fund for employees and friends who wish to send money.

    Our sales staff has been in touch with as many New Orleans-bound clients as possible. For those who have questions or need information about their events, see below:

    To assist Freeman customers who have upcoming events in New Orleans:

    1. Exhibitors who are concerned about upcoming shows in New Orleans, please call:

    Freeman Customer Support Center: 888-508-5054.
    AVW-TELAV Exhibitor Services: 214-623-1361

    2. Exposition and Event managers who have upcoming events in New Orleans, please call:
    Freeman: Mike Bruley: 504-628-3202, or 214-670-9000
    AVW-TELAV: Darren Temple: 214-623-1346, or 214-869-4949

    We know Freeman people naturally rise to a challenge, and rest assured we are coordinating a centralized effort by all our branch offices to provide assistance to our employees and clients affected by Hurricane Katrina as soon as possible. Until our staff, as well as local authorities, can get back in to the city to better evaluate the situation, it will be difficult to determine the exact amount of damage done to the local area and related facilities. Until then, thank you for keeping our staff in your thoughts, prayers, and hopes that they and their loved ones remain safe.

Hyatt Regency New Orleans closed through March ‘06

From the Hyatt Regency New Orleans Web site:

    Hyatt is in the process of alerting its customers who have reservations through March 31, 2006 that the hotel will not be able to accommodate them and that all cancellation fees will be waived. In addition, Hyatt’s national sales force have contacted all meeting planners who have programs scheduled at Hyatt Regency New Orleans between now and March 31, and are in the process of assisting these groups with relocation to other destinations.

MPI steps up in a big way

Meeting Professionals International has set up a really nice Katrina Resources Page that includes places to post job offers, supplier discounts and services, planner services, and a whole lot of other useful stuff for both those in the meetings/hospitality business, and those who just want to help in some way.

Don’t forget that not all of the region is affected

And, with the loss of so many meetings (NOLA convention and tourism alone makes up almost 46 percent of the state’s total traveler expenditures!), and the rest of the area wants you to know it’s still open for business. This from the Shreveport-Bossier Convention & Tourist Bureau:

    More than 204,000 convention and meeting delegates were scheduled to meet in New Orleans over the next two months. That’s an economic impact of roughly $44 million that the state desperately needs in this time of crisis.

    Below are visitor offices that can provide you with information and details.

    Alexandria/Pineville Area CVB
    707 Main Street
    Alexandria, LA 71301
    318-442-9546
    800-551-9546
    www.louisianafromhere.org

    Baton Rouge Area Convention and Visitors Bureau
    730 North Boulevard
    Baton Rouge, LA 70802
    225-342-8100
    800-LA Rouge
    www.bracvb.com

    Southwest Louisiana/Lake Charles Convention & Visitors Bureau
    1205 North Lakeshore Drive
    Lake Charles, LA 70601
    800-456-SWLA
    www.visitlakecharles.org

    Lafayette Convention & Visitors Bureau
    1400 NW Evangeline Throughway.
    Lafayette, LA 70501
    337-232-3737
    800-346-1958
    www.lafayettetravel.com

    Monroe/West Monroe Convention and Visitors Bureau
    1333 State Farm Drive
    Monroe, LA 71202
    318-387-5691
    800-843-1872
    www.monroe-westmonroe.org

    Natchitoches Convention & Visitor Bureau
    781 Front Street
    Natchitoches, LA 71457
    800-259-1714
    www.natchitoches.net

    Ruston-Lincoln Convention and Visitors Bureau
    400 North Trenton Street
    Ruston, LA 71270
    318-255-2031
    www.rustonlincoln.com

    Shreveport-Bossier Convention and Tourist Bureau
    629 Spring Street
    Shreveport, LA 71101
    318-222-9391
    www.shreveport-bossier.org

    West Baton Rouge Tourist Information & Conference Center
    2750 North Westport Drive
    Port Allen, LA 70767
    225-344-2920
    800-654-9701

Hilton waives group fees through November

From Hilton’s Web site:

    Hilton Hotels Corporation is also waiving group cancellation damages for meetings through November 30, 2005 at hotels in the New Orleans area. The company has established a Hurricane Group Bookings Hotline for inquiries: 1-866-973-8030.

Don’t play the blame game

If you start feeling really angry about all the problems we’re being inundated with on the news today, it’s easy to start blaming and pointing fingers, whether at the local or national politicians, or the people who are looting and shooting up New Orleans. Patti Digh has some things to think about that are more than worth a read.

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