Login

Face2face is a blog about planning face-to-face meetings, conferences, conventions, and trade shows, plus business travel and hospitality news.

Sue Pelletier MeetingsNet Web editor, mad blogger, and editor of Association Meetings magazine...more

Archive for April 12th, 2005

How to get a board of directors past “we’ve always done it that way”

The unnamed association executive who writes the View from the Corner Office blog has an interesting post about a recent board meeting that managed to change the "if it ain’t broke, don’t fix it" mindset that plagues so many association boards–and association meetings:

the board hunkered down and figured out how to lop a day off our annual meeting.  Annual meeting schedules are hallowed ground, proverbial sacred cows, that-whose-structure-is-not-to-be-toyed-with.  Yet everyone agreed our meeting lasts too long and that no one has time to invest any more, certainly not the younger set and us oldsters no longer have the stamina.  This board literally overnight came up with a draft schedule that makes a lot of sense, focused in on the important events, and cut out a lot of extraneous activities.  It’s not final yet, of course, but this is huge progress.

She adds that, "Boards are often scared to engage in high level strategic thinking, but I’ve found that they are hungry to do so.  The key is to create an environment where everyone has responsibility in the stake of a set of outcomes." Read her post to find out how this meeting accomplished that goal.

The unnamed association executive who writes the View from the Corner Office blog has an interesting post about a recent board meeting that managed to change the "if it ain’t broke, don’t fix it" mindset that plagues so many association boards–and association meetings:

She adds that, "Boards are often scared to engage in high level strategic thinking, but I’ve found that they are hungry to do so.  The key is to create an environment where everyone has responsibility in the stake of a set of outcomes." Read her post to find out how this meeting accomplished that goal.

Digg Syndication Del.icio.us Syndication Google Syndication MyYahoo Syndication Reddit Syndication

No Comments

Related Topics: Helpful hints |

Right-sizing expectations

John Hendrie makes a great point in this editorial from hotel-online.com as he talks about how all the flowery verbiage in most hospitality promotions may not be doing anyone a favor: "We should have asterisks after all our promotional material, ‘Caveat Emptor,’ for we really do go overboard and invite Consumer dissatisfaction."

Just how overboard to they go? Some of the examples he cites are:

Mom’s home cooking (my mother struggled with baked potatoes).  Overlooking the Harbor (not through adjacent buildings).  Latest hi tech (alarm clocks do not count).  Reminescent of a bygone era (the age of Charlemagne, perhaps).  Fresh Maine Lobsters daily (not fresh frozen and last Thursday).  Voted the best (thank you, Uncle Fred).  Romantic sunsets (what about rain and mosquitoes).  Exotic animals (a pig, rabbits and a snake do not make the grade).  Modern amenities (a 19” Zenith and drapes that work are a start).  Luxurious accommodations (a canopy and pillow chocolate are a stretch).  High Quality (too many interpretations).  Game Room (you need to move beyond Pong).  Only locally grown ingredients used (live through a Boston winter).  And, my personal favorite, Fine Dining (far too many expectations).

What I’d really like to see, in addition to clear writing that truly represents the place, albeit in its best light, is promotional material that shows real people, not gorgeous models, lounging around the pool and enjoying the restaurants. I feel like I’d need to invest in a red bathing suit–and why are they always red?–and some Jenny Craig meals just to be allowed into some resorts, based on their advertising!

Digg Syndication Del.icio.us Syndication Google Syndication MyYahoo Syndication Reddit Syndication

No Comments

Related Topics: Hospitality news |

Today’s latest meeting news

If you’re wondering what’s going on with international travel, check out this item in this week’s edition of MeetingsNet Extra: New Passport Rules May Create Attendee Challenges.

Another item I thought was pretty interesting was how MPI PEC-Europe handled its meeting in Monaco this week, after Prince Ranier’s death just last week. Check it out here. What most impressed me about their handling of the situation was that not even an hour after we started talking about the subject, an MPI spokesperson was already sending out updates via e-mail. That was very, very smart.

If you’re wondering what’s going on with international travel, check out this item in this week’s edition of MeetingsNet Extra: here. What most impressed me about their handling of the situation was that not even an hour after we started talking about the subject, an MPI spokesperson was already sending out updates via e-mail. That was very, very smart.

Digg Syndication Del.icio.us Syndication Google Syndication MyYahoo Syndication Reddit Syndication

No Comments

Related Topics: Travel |

Subscribe to Face2Face

To receive a daily e-mail digest of face2face posts:

Enter your e-mail



Powered by FeedBlitz

Subscribe to RSS Feed

Subscribe to MyYahoo News Feed

Subscribe to Bloglines

Google Syndication

Contact Sue

Calendar

April 2005
M T W T F S S
« Mar   May »
 123
45678910
11121314151617
18192021222324
252627282930  

Archives

Your Account

Meeting Planner Survival Guide

NEW & IMPROVED! Whether you're a novice planner or a vetran, this compilation of must-read articles is your meeting planning resource.

Pharmaceutical Meeting Planner Forums

Medical Meetings and the Center for Business Intelligence present the fourth annual Pharmaceutical Meeting Planners Forum in Baltimore. March 17-19.

Suppliers/
Facilities/CVBs

MeetingsNet makes it easy to find the CVB, tourist boards, and facilities you need for your next meeting.

Deals &
Discounts

Special group hotel offers brought to you by MeetingsNet.

Find A Job

Targeted to all aspects of the hospitality and special events industry.

Education
Central

Upcoming Events, Live and Online