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Face2face is a blog about planning face-to-face meetings, conferences, conventions, and trade shows, plus business travel and hospitality news.

Sue Pelletier MeetingsNet Web editor, mad blogger, and editor of Association Meetings magazine...more

Archive for April 29th, 2004

Getting bigger isn’t everything

Despite what the spammer hawking enlargers for certain body parts might try to tell you, it’s not enough just to increase your size—especially if you’re a downtown convention center looking to get a bigger share of the meetings market.

According to this article from The Cincinnati Enquirer, whose city just kicked off a $160 million expansion and renovation of its convention center, the challenge now becomes selling all that new space. Cincinnati’s not alone—the new Boston Convention and Exhibition Center is also giving that city’s authorities a bit of a challenge to find groups willing to commit to fill the space, as are numerous new and expanded centers across the U.S.

So cities are rolling out the incentives to hook the big-fish conventions. I know Hawaii’s done a lot lately, and the article outlines some “economic incentives” being offered by Tucson, Tampa, Detroit, Cincinnati, and a bunch of other cities.

Are these incentives the way to lure your meeting to their town? And what about smaller, less prestigious events not deemed worthy of the perks? I understand the economic pressures, but somehow I’m not sure this is the best way to go—feels a little like bribery to me.

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Related Topics: Destinations |

No credit for these charges

Oh no, not again! According to this article from the New York Times, hotels are starting in with the surcharges again. I remember following this trend a few years back when hotels started charging extra fees for energy usage during a shortage—planners were not pleased, to say the least.

According to the article, now we can watch out for daily parking fees, pet surcharges, visitor parking fees, Internet connections, phone calls, beach towels, pool maintenance—even nightly fees for an in-room safe you never open.

As the article says, “Getting nickeled and dimed on the road, especially at hotels, is nothing new. But with the economy rebounding and occupancy rates up, something else is - the hotels’ attitude toward unhappy guests,” which the writer suggests is less than accommodating.

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Related Topics: Hospitality news |

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