Login

Face2face is a blog about planning face-to-face meetings, conferences, conventions, and trade shows, plus business travel and hospitality news.

Sue Pelletier MeetingsNet Web editor, mad blogger, and editor of Association Meetings magazine...more

Archive for April 27th, 2004

Customers behaving badly

So, when we go on the road, we eat too much, drink too much, sleep too little, and generally tend to misbehave, so the findings of this Orbitz Hotel Habits study should come as no surprise—we tend to trash our hotels rooms as well as our bodies.

So, what do we do? “52% of adult Americans who have stayed in a hotel for leisure do things in a hotel that they don’t normally do at home, like throwing towels on the floor (25%), using more towels than necessary since they don’t have to do the laundry (24%), eating in bed (19%) or leaving the television on when not in the room (13%),” says the press release.

But that’s nothing. While “61% of people nab the toiletries, almost 20% of respondents have or have considered taking the toiletries off the housekeeping cart when the housekeeper isn’t looking. Seems as though males ages 18 - 35 confuse the housekeeping cart with the shopping cart, as 32% of this demographic - almost one in three - admitted to taking or considering taking toiletries off the housekeeping cart. Other “souvenirs” include towels (18%), ashtrays (14%), bathrobes (2%) and bathmats (2%).

“The survey also reveals what Americans have snuck into hotel rooms, including extra people (29%), cigarettes in a non-smoking room (12%) and pets (11%). How many people can you fit in one bed? Ask the 52% of 18 - 34 year olds who have snuck extra people into their hotel rooms. Some hotel guests are less likely to pull the sheets over the check-in desk’s eyes - such as married people; only 19% of whom have snuck extra people in as compared to 48% of singles.”

And hotels actually want us to come back? I wonder if people behave any better on business trips? Nah.

Comments?

To receive a weekly blog update, e-mail Sue.

Digg Syndication Del.icio.us Syndication Google Syndication MyYahoo Syndication Reddit Syndication

No Comments

Related Topics: Hospitality news |

Subscribe to Face2Face

To receive a daily e-mail digest of face2face posts:

Enter your e-mail



Powered by FeedBlitz

Subscribe to RSS Feed

Subscribe to MyYahoo News Feed

Subscribe to Bloglines

Google Syndication

Contact Sue

Calendar

April 2004
M T W T F S S
    May »
 1234
567891011
12131415161718
19202122232425
2627282930  

Archives

Your Account

Meeting Planner Survival Guide

NEW & IMPROVED! Whether you're a novice planner or a vetran, this compilation of must-read articles is your meeting planning resource.

Pharmaceutical Meeting Planner Forums

Medical Meetings and the Center for Business Intelligence present the fourth annual Pharmaceutical Meeting Planners Forum in Baltimore. March 17-19.

Suppliers/
Facilities/CVBs

MeetingsNet makes it easy to find the CVB, tourist boards, and facilities you need for your next meeting.

Deals &
Discounts

Special group hotel offers brought to you by MeetingsNet.

Find A Job

Targeted to all aspects of the hospitality and special events industry.

Education
Central

Upcoming Events, Live and Online